FORDGUIDES

We’re gifted with guidance

Ford logo

You have mobility needs
FordGuides have solutions

The FordPass1 app is your key to our friendly and knowledgeable team of FordPass1 experts. FordGuides are happy to help you with any FordPass1 needs or questions you may have.

DOWNLOAD THE FORDPASS APP

Chat

Chat

Need quick answers? Go to your FordPass1 app and use the Chat feature and a FordGuide will quickly chat you back.

Call

Call

A FordGuide would love to hear from you. One-touch dial from the FordPass1 app and a friendly voice will be happy to help.

Roadside

Roadside Assistance

Roadside Assistance2 is accessible for help with towing, jump-starting, changing a flat tire, fuel delivery and much more.

What does a FordGuide know, anyway?

Here are a few of the questions FordGuides answer every day:

  • I have a question about the FordPass app


  • Reset my password


  • Help me find parking


  • Help me find a Ford dealership

Have a question about FordPass?

Search for answers here or chat with a FordGuide using the FordPass1 app.